May I come in? A probe into the contributions of self-esteem, teacher support, and critical thinking to anxiety and shyness in language classes

Many students feel uncomfortable when obliged to communicate in English. Students’ fear of speaking English is influenced by psychological reasons such as the fear of failing, being misunderstood, and making grammatical errors. Students’ active participation in English class discussions might be hindered by shyness, nervousness, lack of confidence, and motivation. Helping these reserved students gain self-assurance and perfect their spoken English is a top priority for all English language instructors. In the classroom, teachers may use some simple methods to encourage their reserved students to open up and speak English with more ease and confidence. The existing literature on students’ shyness shows that the gap in this realm is great and a critical look is needed. To this end, the current research intended to gauge the effects of self-esteem, teacher support, and critical thinking on anxiety and shyness in language classes. 385 language learners attending English language institutions took part in this research. They were at intermediate and upper intermediate levels. The findings of both confirmatory factor analysis (CFA) and structural equation modeling (SEM) point to the fact that improving students’ self-esteem, teacher support, and critical thinking may have a moderating effect on students ‘anxiety and shyness in language learning. The implications of this inquiry may be advantageous for language learners, language instructors, as well as policymakers.


Overview
Throughout the process of their academic journey, multiple learners have encountered some adverse events that might potentially impede their progress in acquiring a foreign language.Language learners may find speaking and writing to be more demanding and tough since they need to use their skills to produce spoken or written communications.Over the years, there have been several improvements in the techniques and methods used to teach speaking and writing in order to make the learning process simpler.As a result, despite numerous obstacles, some students are able to overcome them and persevere May I come in?A probe into the contributions of self-esteem, teacher support, and critical thinking to anxiety and shyness in language classes Lei Li 1 and Tahereh Heydarnejad 2* in their attempts to learn and utilize a second language.However, some students may struggle to overcome hurdles, perhaps leading to the development of foreign language anxiety (FLA).FLA is a condition that is marked by the experiencing of negative emotions, such as unease, anxiety, and nervousness, when engaging in tasks such as listening, writing, reading, and speaking in a language that is not one's native tongue.
According to the definition provided by [1], anxiety refers to a phenomenon that is peculiar to a particular setting, when a person has a negative evaluation of their own communication skills within the framework of language acquisition.The research conducted by [2,3] suggests that anxiety in language learning may be categorized into three different components.The aforementioned components include communication apprehension, exam anxiety, and the concern of receiving poor evaluations.The concept of "communication apprehension" pertains to the anxiety experienced by pupils while interacting with people or encountering challenges in comprehending auditory information.The subsequent element of anxiety in the context of language acquisition is often referred to as test anxiety, which manifests when students have apprehension around their anticipated performance on an examination.
An EFL student who suffers from a phobia of negative assessment is one who intentionally avoids circumstances that have the potential to result in the formation of unfavorable judgments in the perceptions of other people, and who is uncomfortable with the perspectives that are held by other people.Similar research by [3] found that students' personality traits (introversion vs. extroversion) significantly impact the degree to which they worry about failing their foreign language classes.In accordance with [4], students' anxiety affects their classroom performance in ways that contribute to their development and progression.The Attentional Control Theory (ACT) offers an explanation for anxiety and its negative consequences, as proposed by [5].Anxious students, according to the ACT, report high levels of worry and low levels of self-confidence, both of which are associated with poor outcomes [6,7].
The consequences of skill-based anxiety in second/foreign language learning have also been studied in recent studies.The studies looked at many forms of communication anxiety, such as listening, speaking, reading, and writing [8,9].Research results presented previously indicate that students' lack of motivation and poor performance may be traced back to their fear of public speaking, writing, reading, and listening.Recent research by [10,11] found that students' ability to feel academically buoyant and control their emotions helped them deal with their nervousness during language learning.Shyness is considered to be one of the personality traits that might contribute to anxiety while speaking a foreign language.This is mostly due to the fact that shyness tends to be more evident in social situations that include communication, particularly when people are speaking a language that is not their native tongue.In the words of [12], a shy person is typically fearful, has a tendency to talk less, and experiences uncomfortable feelings when communicating with others or when in unfamiliar situations.[13] defined two forms of shyness: frightened shyness and self-conscious shyness.As described by [14,15], terrified shyness is a sort of shyness that emerges when a person interacts with other individuals.The person's knowledge that he or she is an integral part of a community that has the ability to assess the individual is a cause of the second sort of shyness.
Diverse constructs attributable to the learner can assist students in reducing potential shyness and anxiety in language classes and ensuring their well-being.The construct of self-esteem, which has been extensively investigated within the field of education, pertains to an individual's subjective evaluation of their own worth or value [16].Possessing elevated self-esteem is crucial for fostering healthy mental health and overall well-being.Having a high level of self-esteem is beneficial as it enables individuals to cultivate effective coping mechanisms, effectively navigate through challenging situations, and have a balanced viewpoint towards adverse experiences [17].The classification of self-esteem is based on three levels: expanded, substantial, and inadequate self-esteem [18].People with elevated self-esteem consistently see themselves as superior to others and engage in the practice of diminishing the capabilities of others.However, those who possess a high level of selfesteem tend to have a propensity for self-love and selfacceptance via placing faith in their own capabilities.On the contrary, those characterized by a diminished degree of se lack confidence in their own talents and exhibit doubt over their capacity to successfully complete a given activity.
The significance of self-esteem in EFL settings is highly emphasized owing to the distinctive characteristics of L2 education, as highlighted by [19].According to [20], self-esteem refers to an individual's belief in their own abilities and worth.[21] suggest that the construct being examined is derived from an individual's subjective evaluations of their own talents, competencies, and social relationships.In the words of [22], self-esteem is closely connected to the process of self-evaluation, which encompasses cognitive evaluations that play a vital role in an individual's perception of their own value and mental well-being.Following its establishment within the existing body of literature on the interplay between psycho-emotional factors and EFL settings, numerous studies have been undertaken to explore the relationship between self-esteem, optimistic feelings, academic drive, nervousness, accomplishment, retention, adaptability, and related variables [21].
In addition, EFL scholars have gone a step further over the past decade to investigate how students' confidence affects their language skills and academic outcomes in areas like oral communication, written expression, reading comprehension, and listening [23].In a similar line of inquiry, [24] reached the conclusion that structural elicitation plays a mediating role in the process of developing advanced and intermediate language learners' speaking skills.The results of the research showed that students of another language who were able to demonstrate greater levels of self-esteem fared better on oral examinations when they were given in mixed groups.Evidence was discovered by [25,26] to support the hypothesis that teachers who demonstrate good social and emotional skills to their students play an essential role in the students' personal growth in these areas.
Teacher support (TS) can also be critical in learners' mental and psychological success.TS includes educators' empathy, compassion, commitment, reliability, and warmth for their pupils [27].On the basis of Tardy's [28] social support paradigm, the wide viewpoint defines TS as the act of a teacher providing informational, instrumental, emotional, or appraisal assistance to a student, regardless of the setting in which the student is located.Supportive instructors respect and are passionate about in developing personal ties with their students, and they may provide aid, assistance, and guidance to pupils in need [29].Effective assistance from the instructor is probably to make students feel comfortable and inspired, which will motivate them to put extra work into the course of study, become more involved in educational endeavors, and accomplish greater educational results [30].TS is a complex concept that has been interpreted in a variety of ways.There are three components of TS that are central to the self-determination approach: encouragement of self-determination, commitment for engagement, and encouragement for regulation [31].TS for their pupils may be broken down into four categories from an interpersonal standpoint: informative, essential, scrutiny, and emotional [32].
Research findings have indicated a significant positive relationship between TS and various dimensions of student engagement, including behavioral, cognitive, and emotional aspects.Furthermore, it should be noted that teacher support has the potential to indirectly impact students' academic engagement by fostering good accomplishment emotions and mitigating negative success emotions [27,31].Previous research has mostly focused on investigating teacher assistance in the context of general education [32], with minimal emphasis placed on its impact on students' acquisition of a second language.Furthermore, it should be noted that teacher support has the potential to indirectly impact students' academic engagement by fostering good accomplishment emotions and mitigating negative success emotions [33].
Previous research has mostly focused on investigating teacher assistance in the context of general education [32], with minimal emphasis placed on its impact on students' acquisition of a second language.The significance of the teacher as a crucial source of positive reinforcement for learners in language courses has been recognized through the interpersonal character of language instruction and frequent communication between teachers and students [33].Therefore, it is imperative to delve deeper into the exploration of teacher support as a fundamental factor associated with teachers [34].
As described by [35], CT is a process of continually assessing hypotheses in order to draw inferences about the world.[36] uses the phrase "reflective practices" to define critical thinking, which establishes a logical bridge between initial assumptions and well-grounded conclusions.The American Philosophical Association offers a definitive definition of CT by describing it as the process of making informed, self-controlled decisions by the use of evidence, reasoning, and logic [37].Despite the fact that there is no universally accepted definition of CT, a large amount of research demonstrates the importance of CT in many walks of life, notably in accomplishing academic goals [38,39].Students are in need to have an understanding of how to employ CT techniques in the classroom in order to learn, as [40] argued.
Moreover, [41] highlighted the central importance of CT in this debate by highlighting its ability to transform inactive participants into active questioners.Teachers, as the, are accountable for teaching and practicing deep understanding, yet CT is not a natural talent [42].With these considerations in mind, the study of critical thinking and its beneficial impacts on academic success in EFL contexts (among many others) is a fruitful area in which to engage in educational inquiry.[43], for example, have examined the value of creating a model for instructing critical thinking in the EFL classroom.They came to the conclusion that students who are able to think critically are better equipped to develop their own methods of reflective learning.According to the findings of another research by [44], if EFL instructors acquire sufficient understanding about critical thinking, they will be able to use it in their own classes.Comparable reasons for the failure to properly deploy CT in EFL classrooms were cited by [39,44], who pointed to EFL instructors' limited comprehension of CT and the discrepancy between teachers' positive sentiments regarding CT and their actual classroom actions.
With these considerations in mind, the study of critical thinking and its beneficial impacts on academic success in EFL contexts (among many others) is a fruitful area in which to engage in educational inquiry.[45], for example, have examined the value of creating a model for instructing critical thinking in the EFL classroom.They came to the conclusion that students who are able to think critically are better equipped to develop their own methods of reflective learning.According to the findings of another research by [46], if EFL instructors acquire sufficient understanding about critical thinking, they will be able to use it in their own classes.Comparable reasons for the failure to properly deploy CT in EFL classrooms were cited by [47], who pointed to EFL instructors' limited comprehension of CT and the discrepancy between teachers' positive sentiments regarding CT and their actual classroom actions.Literature reviews reveal that students experience CT in various ways.CT also has a considerable impact on how students form their sense of self [48].Moreover, [49] found that using CT enhanced both reading comprehension and language acquisition.EFL students with higher CT scores performed better in writing tasks, as shown by [50].It was also concluded that CT boosted students' ability to learn via exploration [51][52][53].

This study
Given the substantial impact of the constructs mentioned above in facilitating the acquisition of a foreign language, as well as the limited amount of research investigating their interconnections, the main aim of this study was to investigate the influence of self-esteem, TS, and CT on reducing shyness and anxiety in the context of English as a Foreign Language in Iran.Drawing upon relevant academic literature and theoretical frameworks, a conceptual framework was developed to visually represent the dynamic interplay of the aforementioned elements.The proposed model (Fig. 1) was next subjected to CFA and SEM, which are both extensively used statistical methods for evaluating the construct validity of latent variables and the relationships among multiple variables, respectively.In order to accomplish the goals of the study, the researchers developed the following research inquiries:

Context and participants
There was a total of 385 students who took part in the study, with men making up 33% of the group and women the other 68.47%.All respondents were Iranian pursuing English learning in private language institutions (Mashhad, northeast of Iran); their ages varied from 16 to 19 with a median of 17.The survey was conducted in English since respondents were proficient enough in the language (upper and intermediate levels) to answer questions in the intended language.Those who were interested in taking part completed an electronic permission form and sent it to the study's organizers.The researchers made it very apparent that taking part in the study was entirely optional and that individuals might stop participating at any moment.Researchers also promised participants that their comments would be kept secret and that they would be updated on the study's findings.It is worth mentioning that the studies involving human participants were reviewed and approved by the Research Ethics Review Committee at Private Language Institutions in Mashhad (Approval No. 29/213,087/2 M).

Instruments
The Foreign Language Learning Self-esteem Scale (FLLSE) was used in order to investigate the levels of selfesteem held by university students studying EFL.Using a Likert scale with five points, this tool was designed by [18].The scale ranges from 1 (strongly disagree) to 5 (strongly agree).The FLLSE is comprised of a total of 25 questions, which are broken down into four categories: (1) language competence (e.g., "I possess a high level of comprehension in the English language."), (2) actual inclass language use (e.g., "I am available to participate in any English classroom activities as a volunteer."), (3) inclass correlations (e.g., "I participate in English classroom activities with reluctance."), and (4) attitude toward behavior (e.g., "I am not well-liked by my English classmates.").In this particular investigation, the dependability of this instrument was evaluated, and the result of the Cronbach alpha coefficient was found to be satisfactory (α = 0.851).
In order to conduct an evaluation of teacher support, [26], Teacher Support Measure (TSM) with two subsections was used.These subsections included four items each for teacher academic support and teacher personal support.On a Likert scale of five points, each item was given a score ranging from 1 (always) to 5 (never).For the purpose of evaluating subject-specific teacher assistance, these questions have been revised with the addition of the word "English." Cronbach's alpha indicated that the reliability of this scale was satisfactory (with scores ranging from 0.811 to 0.892. CT was evaluated using the Watson-Glaser Critical Thinking Appraisal Form A (WGCTAF) by [54], who were studying university students' CT.This measure is broken up into five categories: inference, identifying assumptions, making deductions, interpretation, and assessment.Each category has a total of 32 questions.Cronbach's alpha was determined to be adequate in this investigation (α = 0.865), as reported.
To determine the degree of shyness among the participants the McCroskey Shyness Scale (MSS) [55] was applied.The participants were asked to rate how much they agreed or disagreed with each of 14 statements (e.g., I keep thinking that the other students are better at languages than I am.) on a 5-point scale, with 1 being a strong disagreement and 5 representing a strong agreement.The study's results were corroborated by Cronbach's alpha, which suggested that the reliability of this scale was good (α = 0.876).
The Foreign Language Classroom Anxiety Scale (FLCAS), which was developed and validated by [2], was used in an investigation of the degree to which university students suffer anxiety when studying a foreign language.The 33 questions on this scale, which uses a Likert scale with five points (range from strongly agree to strongly disagree), were chosen to evaluate communication anxiety, fear of unfavorable evaluation, exam anxiety, and anxiety associated with learning a foreign language.Cronbach's alpha indicated that the reliability of the FLCAS was satisfactory (with scores ranging from 0.833 to 0.862), and this was supported by the findings of the study.

Data collection and analysis
In 2023, researchers conducted the data collection procedure.Online forms (specifically Google Forms) were used to collect the data.This online survey has five sections: the FLLSE, TSM, WGCTAF, MSS, and FLCAS.As a result of the fact that the participants had the requisite qualifications to respond to the text in English, the scales were written in the target language, and translation was not required.Due to the rigorous preparation of the computerized survey, there would have been little likelihood of any data being lost.The Kolmogorov-Smirnov test was first used to look at the data distribution.Data screening confirmed the normality of the data, demonstrating the reliability of parametric methods.Given the assumption of normal distribution in the data, CFA and SEM were conducted using LISREL 8.80.CFA is a statistical method used to validate the component structure of a given collection of observed data.Additionally, CFA enables researchers to examine if there is a connection between observable variables and the latent constructs that underlie them [56,57].

Results
This part provides an exposition of the findings derived from the data analysis, with comprehensive elucidations for each constituent element.The first phase (Table 1) entails the analysis of descriptive data about the different elements of each instrument.
Upon considering self-esteem, the prevailing course of action was seeking out Attitude toward Behavior in the Class of Foreign Language, with a mean score of 23.600 and a standard deviation of 6.062.Upon deconstructing the major factors of the TS scale, it was shown that Teacher Personal Support had the highest average value (M = 14.395,SD = 3.684) compared to the other core variables within the scale.The variable of Recognizing Assumptions had the highest level of significance in relation to CT.The average score on the fourth instrument, Shyness, was 35.584, with a standard deviation of 11.406.Moreover, Fear of Negative Evaluation exhibited a mean score of 30.161, accompanied by a standard deviation of 9.603.
The data was then subjected to the Kolmogorov-Smirnov test in order to identify any anomalous patterns.The results are shown in Table 2.
Based on the data shown in Table 2, the values of all instruments and their respective components are above the threshold of 0.05.As a result of this observation, it may be inferred that parametric approaches are appropriate for the analysis of the data.
In this study, the link between self-esteem, TS, CT, shyness, and anxiety are examined using a Pearson productmoment correlation analysis.
The results are shown in Table 4, which demonstrates that all of the fitness levels for Model 1 fall within the permissible thresholds.The aforementioned values consist of the chi-square/df ratio (2.958), the root-mean-squared error of approximation (RMSEA) (0.071), the goodnessof-fit (GFI) (0.947), the goodness-of-fit (NFI) (0.938), and the comparative fit index (CFI) (0.962).In addition, Table 4 provides further evidence that the chi-square/df ratio (2.994), the RMSEA (0.072), the GFI (0.956), the NFI (0.961), and the CFI (0.978) all meet the criteria for a satisfactory fit with respect to Model 2.
The detailed relationships among the subscales are illustrated in Figs. 4 and 5 as well as Table 6.

Discussion
The primary objective of this research was to examine the correlation between self-esteem, TS, and CT with shyness and anxiety in language courses within an EFL environment.Consequently, a model was constructed and assessed using SEM to illustrate the interrelationships among these components in this study.The results indicate that self-esteem, TS, and CT strongly influenced the levels of shyness and anxiety experienced by students in language lessons.The mediating effects of self-esteem, TS, and CT are emphasized and discussed below in relation to the connections shown in Models 1 and 2.  The first inquiry was to ascertain the degree to which the elevated levels of self-esteem among EFL students influenced the reduction of shyness and anxiety in language lessons.The findings revealed that pupils with higher self-esteem levels felt lesser shyness and anxiety.The theoretical implications of this discovery might be debated.The idea of self-esteem is supported theoretically by both self-determination theory and self-identity theory [16,18].EFL leaners may benefit from self-esteem both directly and indirectly since it helps them develop a good sense of self, which in turn fosters positive attitudes about schoolwork and evaluations.The favorable effect of self-esteem on shyness and anxiety, which are fundamental ideas in the field of EFL, is consistent with the results of [58], who came to a similar conclusion.
A positive self-concept, which is a result of self-esteem, assists language learners in cultivating robust cognitive, metacognitive, and problem-solving abilities.This conclusion aligns with the fundamental principles of social-cognitive theory [55], which emphasize the need of students actively monitoring and assessing their own performance and making necessary modifications to optimize their efficacy.The self-determination theory proposed by [59] states that an increase in an individual's level of self-awareness results in improvements in that person's levels of motivation, satisfaction, and social participation.
With regard to the second research question, it was found that EFL students who perceived high levels of TS felt more confident and less shy.The acquisition of a foreign language is often facilitated inside a classroom setting, when learners are supported by teachers and their peers.This particular circumstance might elicit feelings of worry, particularly among those who possess introverted tendencies, since they harbor apprehensions of potential unfavorable challenges.Through the process of identifying these learners, educators may get an understanding of the specific sort of motivation that drives their engagement with EFL learning.Additionally, educators can assess the extent to which these learners are inclined to engage in communicative activities, and subsequently, tailor instructional techniques that align with their individual learning requirements [60].
Based on an analysis of students' personality traits, such as shyness, and their level of readiness to speak, an educator may assess their engagement in classroom activities and then adapt the curriculum as needed.For instance, in the event that a greater number of introverted students exhibit hesitancy in participating actively during classroom discussions, it may be beneficial to allocate a greater proportion of the curriculum to pair work or solo tasks.This approach aims to provide a learning environment that minimizes the perceived risks associated with public speaking.This finding is supported by the outcomes of [61,62].They discovered a positive correlation between the level of shyness and the level of fear of language class anxiety, such that an increase in shyness is accompanied by an increase in class anxiety, and conversely, a decrease in shyness is accompanied by a decrease in class anxiety.
The third purpose of this research was to determine whether introverted and anxious feelings diminished in EFL students who used CT.According to the results, students may better safeguard and increase their chances of success by strengthening their conceptual and metacognitive abilities.The results of the second model show that CT significantly declined shyness and anxiety components.To restate, CT directs EFL students in their assessments of the value of the university and their sense of belonging there, as well as in their convictions regarding the efficacy of their language classes.Students are highly encouraged to actively participate in class debates and other speaking exercises, since they are an essential component of any language education [15,57].
This conclusion is logical when one takes into account the fact that students perceptions broaden as they acquire proficiency in language abilities.The CT of EFL students has a significant role in shaping their feeling of identity and academic success.As students actively participate in CT techniques, they increasingly undergo beneficial transformations in their attitudes and beliefs.The researchers [40,44,49] reached identical findings.They have shown that there is a correlation between the ability to participate in advanced cognitive processes, self-control, interpersonal skills, and belief in one's own abilities.
EFL students engaged in self-esteem and CT as well as teacher support influenced not only their willingness to communicate but also their academic achievement.
In order to ensure that self-esteem, TS, and CT are successfully implemented, it is imperative that professors and other instructors at schools, universities, and private institutions take an active role in the development and upkeep of an atmosphere that is receptive to such an endeavor.They are required to learn the information essential to cultivate self-esteem, TS, and CT inside their respective courses.EFL teachers can get these strategies from courses taken both during training and prior to employment.Moreover, it is crucial to include actionable techniques for cultivating and implementing self-esteem, TS, and CT within the context of EFL instruction.In order to give sufficient opportunities for learners to gain the necessary skills and to grantee the whole education and society, appropriate activities and materials should be designed.An effective method of providing support to EFL students is by promoting the development of a growth mindset.This will aid learners in discovering a clear and meaningful objective, while also strengthening their feeling of inclusion and connection.The individuals will have both immediate and enduring objectives to strive for, and each accomplishment will be seen as a significant triumph.
Students are expected to advance toward a condition in which the application of appropriate procedures will become natural, and the capabilities of learning will grow into an intuitive form, via the completion of a range of tasks in the classroom.It was highly suggested that those charged with building educational curriculum, developing educational policy, and generating new materials take into consideration the important impacts of self-esteem and CT when they are creating new materials and tasks.EFL students at schools, institutions, and universities may, in addition to other types of academic work, participate in activities that put practical ways for increasing the impacts of self-esteem and CT into practice.These activities may include things like simulations, role-playing games, discovery learning activities, and oral presentations.The provision of additional open conversation channels with the subject matter of self-esteem, TS, and CT, as well as the management of shyness and anxiety at the upper intermediate level, may be an additional beneficial chance to strengthen these abilities and practice their language.
Based on the findings of this study, EFL educators are urged to redesign their curricula and create assessments with the students' needs in mind.Encouraging students to take an active part in their own education, as well as directing and improving the development of self-help structures, may improve the quality of teaching and assessment in any educational setting.Increasing their proficiency in digital media is a priority for both students and teachers.With this knowledge in hand, both students and teachers may feel secure throughout language instruction and assessment.
The present research, similar to earlier investigations, has numerous limitations: (1) This investigation was carried out using quantitative analytic methods.Using mixed-method approaches provides for a more in-depth look, and they are avenues that may be pursued for future study.(2) As previously stated, it is critical for EFL teachers to play a role in the development of self-esteem, CT, and other self-aid constructs in their pupils.This element was not taken into consideration throughout our study.Further research may be able to investigate how teachers' own levels of self-esteem and CT impact students' selfesteem and CT.(3) The learners' diverse backgrounds, as well as their demographic data, were not taken into consideration in this study.These difficulties may be addressed in future study, and it may be studied to what extent differences in sociocultural environment and demographic information may have an influence on the nature of the link between self-esteem, TS, CT, shyness, and anxiety.(4) Inclusion of students from other faculties and institutions would aid in gaining an overview of the outcomes.This inquiry may be carried out in diverse educational situations, including as schools and private language institutions, in the course of future research.(5) In future research, possible investigators may choose to focus on the relationship between self-esteem, TS, CT, shyness, anxiety and other learner-ascribed traits including buoyancy, grit tendencies, readiness to speak, and identity construction/reconstruction.
To what extent does the development of self-esteem skills among EFL learners help to the reduction of shyness and anxiety?RQ2 To what extent does the development of teacher support among EFL learners help to the reduction of shyness and anxiety?RQ3 To what extent does the development of critical thinking skills among EFL learners help to the reduction of shyness and anxiety?In light of the aforementioned research inquiries, the subsequent null hypotheses were put forth: HO1 The development of self-esteem skills among EFL learners does not help to the reduction of shyness and anxiety.HO2 The development of teacher support among EFL learners does not help to the reduction of shyness and anxiety.

Fig. 2
Fig. 2 The symbolic representation of the values of the path coefficients (Model 1)

Fig. 3 T
Fig. 3 T values for path coefficient significance (Model 1)

Fig. 4 Fig. 5 T
Fig. 4 The symbolic representation of the values of the path coefficients (Model 2)

Table 1
Descriptive statistics

Table 2
The results of kolmogorov smirnov test

Table 3
The correlation coefficients between the self-esteem, TS, CT, shyness, and anxiety ** Correlation is significant at the 0.01 level(2 tailed)

Table 4
Model fit indices

Table 5
Summary of the findings in Model 1